Why Connect Google?
Connecting your Google Business Profile lets RatingsRise automatically pull in new reviews, display your current star rating, and generate a direct review link for your customers. Without this connection, you would need to manually copy reviews into the platform.
Prerequisites
- A verified Google Business Profile for your location
- Owner or Manager access to the profile
- A RatingsRise account (any plan, including Free)
Step 1: Go to Locations
In the RatingsRise dashboard, navigate to Locations in the sidebar. Click Add Location.
Step 2: Sign in with Google
Click Connect Google Business Profile. You will be redirected to Google's OAuth consent screen. Sign in with the Google account that manages your business profile and grant RatingsRise the requested permissions.
Step 3: Select Your Location
After authorization, RatingsRise displays a list of all Google Business Profiles associated with your account. Select the location you want to connect and click Connect.
Step 4: Verify the Connection
Once connected, RatingsRise begins syncing your existing reviews. This usually takes less than a minute. You will see your current review count and average rating appear on the dashboard.
Troubleshooting
I don't see my business in the list
Make sure you are signed into the correct Google account — the one with Owner or Manager access. If your profile is new, it may take up to 24 hours for Google to make it available via their API.
The connection failed
Try disconnecting and reconnecting. If the issue persists, check that you granted all requested permissions during the OAuth step. You can manage app permissions at myaccount.google.com/permissions.