Dashboard Overview
The dashboard is the first screen you see after logging in. It gives you a real-time snapshot of your online reputation and review collection performance.
Key Metrics Cards
At the top of the dashboard you will find four metric cards:
- Total Reviews — The cumulative number of Google reviews across all connected locations.
- Average Rating — Your current average star rating, calculated from all reviews.
- Reviews This Month — How many new reviews you have received in the current calendar month.
- Response Rate — The percentage of reviews you have replied to. Aim for 100%.
Review Activity Chart
Below the metric cards, the review activity chart shows your daily or weekly review volume over the selected time period. Use the date range selector to zoom in on a specific window. This chart helps you spot trends, seasonal patterns, and the impact of campaigns.
Recent Reviews
The right side of the dashboard lists your most recent reviews with the reviewer's name, star rating, and a snippet of the review text. Click any review to expand it and reply directly from the dashboard.
Quick Actions
The dashboard provides quick-action buttons to:
- Send a new review request
- View all reviews
- Create a campaign
- Check analytics