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Settings

Adding & Managing Team Members

Updated February 10, 2026

Team Collaboration

RatingsRise supports multi-user accounts so your team can collaborate on review management. Invite staff members, assign roles, and control what each person can access.

Inviting Team Members

  1. Go to Settings → Team.
  2. Click Invite Member.
  3. Enter the team member's email address.
  4. Select their role: Admin, Manager, or Member.
  5. Click Send Invite.

The invitee receives an email with a link to accept the invitation and create their account (or link their existing account).

Roles and Permissions

Permission Admin Manager Member
View reviews Yes Yes Yes
Reply to reviews Yes Yes Yes
Send review requests Yes Yes No
Create campaigns Yes Yes No
Manage customers Yes Yes No
View analytics Yes Yes Yes
Manage team Yes No No
Billing & settings Yes No No

Removing Team Members

Admins can remove team members from Settings → Team by clicking the three-dot menu next to a member's name and selecting Remove. The removed member immediately loses access.

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