Team Collaboration
RatingsRise supports multi-user accounts so your team can collaborate on review management. Invite staff members, assign roles, and control what each person can access.
Inviting Team Members
- Go to Settings → Team.
- Click Invite Member.
- Enter the team member's email address.
- Select their role: Admin, Manager, or Member.
- Click Send Invite.
The invitee receives an email with a link to accept the invitation and create their account (or link their existing account).
Roles and Permissions
| Permission | Admin | Manager | Member |
|---|---|---|---|
| View reviews | Yes | Yes | Yes |
| Reply to reviews | Yes | Yes | Yes |
| Send review requests | Yes | Yes | No |
| Create campaigns | Yes | Yes | No |
| Manage customers | Yes | Yes | No |
| View analytics | Yes | Yes | Yes |
| Manage team | Yes | No | No |
| Billing & settings | Yes | No | No |
Removing Team Members
Admins can remove team members from Settings → Team by clicking the three-dot menu next to a member's name and selecting Remove. The removed member immediately loses access.